The Definitive Work on Six Sigma―Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits. Corporate leaders around the world heeded the call and began implementing the tools of this world-changing performance improvement. In short, this book changed the world of business and organization improvement forever. Now, this author dream team has revisited the subject to bring you fully up to date about how Six Sigma has been used―for better and for worse―during the past 14 years. This new edition of The Six Sigma Way retains everything from the original classic― what Six Sigma is, how it works, and how to adapt it to your particular needs―while providing valuable new sections on lessons learned and setting the record straight regarding myths and misunderstandings perpetuated over the years. This all-in-one guide provides:\n\nPractical Six Sigma implementation guidelines anyone can understand \nNew insights from managers who successfully applied the advice from the first edition \nDetailed case studies from such companies as Adobe, Macy’s, and Starwood \nHands-on “maps” that guide you through key decisions you must make\n\nThe definitive guide to successfully implementing Lean Six Sigma approaches into any organization is essential for any manager who wants to stop thinking about building a continuous improvement culture―and actually make it happen. Business has changed dramatically in recent years. Being second best used to be an option; today, being the best is the only way to survive. Take charge of your company’s future and make positive changes The Six Sigma Way.

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma―measuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level―just 3.4 defects per million; and much more. * Includes dozens of data-gathering forms and Six Sigma tools and worksheets * Describes key improvement methods in a concise “how-to” format with checklists and tips

What You Will Learn:Whether you are looking to significantly boost your earnings by becoming Six Sigma Certified or are simply looking learn about the strategies and tools necessary to support quality improvement initiatives, this training manual offers the largest value available.Who This Book is For:\n\nAnybody looking to learn Six Sigma: Beginner or advanced, this guide makes your journey to learning easy. For those that are already knowledgeable with the basics of Six Sigma, it is easy to jump ahead and dive right into the more in-depth tools available within the methodology.\n\nThose seeking Six Sigma Certification: Since this handbook is commonly used by both The Council for Six Sigma Certification and many other training providers worldwide, you can be sure it covers the necessary Body of Knowledge and can be utilized during their open-book examination. The Council for Six Sigma Certification is a popular source for Six Sigma Certification as it is one of the largest accreditation bodies for Six Sigma and is one of the few Six Sigma Certification issuers whose certifications do not expire or require "renewals".\n\nIndividuals Looking to Significantly Increase their Income: Studies show that earning an advanced Six Sigma Certification designation can increase your wages by almost 20%. It is difficult to think of another designation that can increase your income by so much in such a small amount of time, effort, and expense across virtually any industry. \n\nIndividuals Looking to Stand-Out from the Competition: The job landscape has changed drastically over the past decade. The sad reality is that those who do not take the initiate to offer additional value to their employers are often viewed as disposable by their employer… regardless of their length of employment. Being knowledgeable in the Six Sigma methodology can help ensure that you are viewed as a valuable asset by both your current and prospective employers.\n\nCompanies Looking to Train Their Employees: Since studies show that a successful Six Sigma implementation often leads to an average return of $2-$10 in direct savings for every dollar spent, it is no wonder that organizations throughout the world both small and large have embraced Six Sigma. Utilizing this training manual will not only serve as the foundation for your employee's training, but will also serve as an invaluable reference manual as your organization moves forward in its 6 sigma project implementations. \nWhat's Inside:This comprehensive guide was designed with the reader in mind. Other Six Sigma books typically fall into one of two categories. Either the training material is too comprehensive (leaving the reader to feel overwhelmed) or the material is too "watered-down" (leaving the reader without the necessary knowledge to be successful). Our guide strikes the perfect balance by providing as much depth as the reader would like.\nThe material in our training guide is broken down into 4 areas. Units 1-2, provide an excellent introduction to Six Sigma and Lean Six Sigma as well as a brief overview of the methodology (ideal for White or Yellow Belt Certification). Units 3-5, covers more advanced Six Sigma concepts in addition to beginner statistics and intermediate statistics, along with helpful guides for computing statistics with software like Excel & Minitab (ideal for Green Belt Certification). Units 6-8 dive further into advanced concepts and processes within the Six Sigma methodology (ideal for Black Belt Certification). \nThe remaining sections cover Six Sigma across 19 different industries, such as Six Sigma in Healthcare, Finance, Human Resources (HR), Information Technology (IT), Military/Defense, Government, and more.

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area. Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the “four keys” of Lean Six Sigma and how they apply to your own job: \nDelight your customers with speed and quality \nImprove your processes \nWork together for maximum gain \nBase decisions on data and facts \n\nYou’ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.